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Technical Support Technical support agents are available when you need assistance with new installations and ongoing service requirements. They are trained to provide:
- Programming assistance.
- Troubleshooting support.
- Root cause analysis.
Support Requests - support.ptisecurity.com
Returns (RMA) - rma.ptisecurity.com
Customer Services When you need support that is less technical in nature, customer service agents can assist with logistical services and product-related questions including:
- Parts ordering.
- Warranty replacement processing.
- Processing of out-of-warranty repairs.
- Returned goods status.
- Billing inquiries.
- Order status.
Technical Publications
Downloadable PDFs
Product and Service Announcements
Downloadable PDFs
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