C u s t o m e r S e r v i c e
| At Digitech International, Inc., we don't overlook the most important part of running a successful business-exceptional customer service. We have a dedicated customer service staff to provide you with the best possible support. We believe that our role is not over when your system is delivered. Digitech International, Inc. provides continued customer support and service. Our goal is to consistantly meet and exceed your expectations. |  |
Support Benefits | |
 | Online Technical Support Request Form -
- Now, requesting support is easier than ever. Simply fill out our Support Request form. Your request is automatically forwarded to our Technical Support department. It will be processed in a timely manner and one of our qualified technicians will be in contact with you as quickly as possible. |
| Faxable Documentation -
- Anytime you require hard copies of any procedures or technical drawings, you can contact our technicians and receive the documents you need by fax. Also, our technicians can fax any documentation you may require. |
| Technical Information and Drawings -
- Access System Overview and Technical documentation is available by contacting our Service Department. |
What some of our customers say about our Service Department -
"It was refreshing to receive from your company the prompt courteous answers to our questions."V.G. - WA Office Manager
"We have installed access systems in mini storages for thirteen years. Nothing can compare with the ease of the DigiGate system installation or their toll free Technical Support line."
M.H. - FL Installer
"We bought the DigiGate system for security. And we bought the accounting system for accounting. They both work excellent alone or together. We don't have to worry about having all your eggs in one basket if a problem arises. It doesn't matter how many reports a security system gives me. If I want true accounting capability, I buy an accounting computer. For security, it's the DigiGate System!"
B.R. - MS Property Manager/Partner
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