R A T E
Y O U R
E X P E R I E N C E		 Digitech International, Inc.
409 New Leicester Highway
Asheville, NC 28806
800.523.9504
828.250.9767
sales@digitech-intl.com
Thank you for taking the time to fill out our Survey.
By completing this form, you will be helping us serve you better.
All results will be submitted via email.

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Customer Information

* Indicates required field.
  * First name:
  * Last name:
  * Site name:
  * Phone:
  * E-mail:
  * Address:
   Country:
  * Zipcode:

How long have you been using the Digitech system?
Never Used
Less than 1 month
1 - 6 months
6 months to 1 year
1 - 3 years
Over 3 years

Where is your Digitech system located?
Office
Multiple locations
Remote site(s)
Other

I find the DigiGate-700™ system easy to use.
Agree
Somewhat Agree
Neutral
Somewhat Disagree
Disagree

How likely are you to use/purchase another Digitech product?
Definitely
Probably
Probably Not
Definitely Not

Purchased Product Information

Product Name: 
Product Serial Number: 
Date Purchased: 


Contact Information

Department Contacted:  Sales
 Project Management
 Accounting
 Technical Support
 Repair
 Shipping
Name of person you spoke to: 
Date of conversation: 

Please Rate Your Experience

Was our receptionist helpful & courteous?YesNo
Was our agent helpful & courteous?YesNo
Were your questions answered clearly and promptly?YesNo
Did you understand any technical issues?YesNo
Was your service issue resolved quickly?YesNo

What can we do to improve our service?

If you would like to discuss your comments further, feel free to contact us at customersupport@digitech-intl.com.